FAQs
Is there a limit to the number of candidates that can be added to a group?
The ThinkExam panel typically does not enforce a strict limit on the number of candidates that can be added to a group.
If we have uploaded an Excel file of candidates twice, is it possible for a candidate to be registered two times?
No, candidates will not be registered twice. If there are any changes in the details of the candidates, their information will be updated upon uploading the file a second time.
Is it possible to delete the group from the panel?
Yes, you can delete the group, but ensure that no candidates are associated with the group before doing so. To delete a group, navigate to the Candidate tab > Group. Then, click on the three dots below the action button of the group you wish to ...
What will be the format of the student excel import?
The format for the student Excel import is Microsoft Excel 97-2003 Worksheet (.xls).
Can we upload candidates in bulk?
Yes, you can import multiple candidates at once by using the “Import Data” option. We need to upload an Excel file with the required candidate details in the correct format. You can download the sample file, replace the dummy data with your actual ...
How do I add a new candidate?
To add a new candidate, go to the Candidate tab and click on the "+Add" button. Fill in the necessary details, such as name, email, and other required fields, then click “Submit.”
What is the purpose of the Candidate tab?
The Candidate tab is used to manage all the candidates. You can add, import, enroll and manage candidate information for various tests.
Is it possible to delete the group from the panel?
Yes, you can delete a group, but please ensure there are no candidates associated with it. To delete a group: Navigate to the Candidate tab. Select Group. Click on the three dots below the Action button on the right-hand side. Choose Delete Group.
How do I search for a specific candidate?
You can find candidates by utilizing the search bar located at the top of the Candidate tab. Simply input the candidate's name, email address, enrollment number, or other identifying information to efficiently locate them.
Is it possible to preview a test before assigning it to the candidates ?
Yes, you can preview the test before assigning it to candidates. To preview, navigate to the Test Manager, click on the three dots in front of the test, and select "Test Preview." Note: Your test must be published before you can preview it. Make the ...
How do I search for a specific candidate?
You can search for candidates using the search bar at the top of the Candidate tab. Enter the candidate’s name, email, enrollment number or other identifiers to quickly locate them.
Is it possible to view the candidate's report through the Candidate tab?
No, you cannot directly check the candidate's report through the Candidate tab. To view a candidate's report, you need to go to the Reports section, where you can access detailed performance data for each candidate.
How can I ensure the security of the tests?
To enhance test security in Think Exam, you can enable features such as randomizing question order, setting time limits, using full-screen mode, enabling a secure browser, and monitoring test sessions with proctoring.
Can I delete a candidate from the panel?
Yes, we can remove candidates from the panel by archiving them. If you need to permanently delete the candidates, we can handle that through our backend.
What format should I use to upload an Excel file for candidates?
The Excel file should include specific fields, such as Candidate Name, Email, Phone Number, and any other required data highlighted in red in the sample file. You can download the sample Excel format directly from the Candidate tab for reference. ...
Can we edit the details of the candidates after importing them into the panel?
Yes, candidate details can be edited even after registration on the panel. To do this, go to the Candidate tab, then click the pencil icon located below the Action button on the right-hand side. This will allow you to modify the candidate's details, ...
What is the role of the Group in the candidate tab?
The Group feature in the Candidate tab allows you to categorize candidates into specific groups based on certain criteria, such as class, location, or test type, making it easier to manage and assign tests.
Can I edit an existing test?
Yes, you can edit an existing test. However, we do not recommend editing an ongoing test, as it may lead to disruptions for candidates currently taking it. Please note: once a test is submitted by a candidate, the questions cannot be deleted; they ...
Can a single candidate be added in multiple groups?
Yes, a single student can be added to multiple groups. To do this, go to Admin Settings > Account Information and select "Yes" for the "Multiple Group" option. This will allow you to add a single candidate to multiple groups.
After uploading an Excel file, if it gives an error message, how can we find those errors?
To identify the errors, navigate to the Candidate tab > Import Data. Under the Result option, you will see the status of the uploaded file, including counts for inserted, updated, and errors. By clicking on the error count, an Excel file will be ...
Is it possible to add extra fields to the details of candidates while adding them to the panel?
Yes, we have the option to include additional fields when adding a candidate.
Is it mandatory to have email IDs of the candidates?
Yes, email IDs serve as unique identifiers in our database.
Can we restore the candidates on the panel that we have archived?
Yes, archived candidates can be restored. They are moved to the Recycle Bin, so you can navigate to Admin Settings > Recycle Bin to find the list of all archived candidates. From there, you can either restore all candidates by clicking the Restore ...
Can we restore the candidates on the panel that we have archived?
Yes, archived candidates can be restored. They are moved to the Recycle Bin, so you can navigate to Admin Settings > Recycle Bin to find the list of all archived candidates. From there, you can either restore all candidates by clicking the Restore ...
What are the alternatives, if we don’t want to make the students login with their email Id?
Yes, we offer the option for candidates to log in using their enrollment number or mobile number instead of email IDs. You can navigate to Admin Settings > Login Configuration to select the preferred login method for candidates.
Can we delete the group from the panel?
Yes, we can delete the group, but please make sure all candidates have been moved to another group first. If any candidates remain, the group cannot be deleted.
Is there an option for students to self-register?
Yes, we do have this option. To enable it, go to Admin Settings > Account Information, click on the Edit button and then scroll down and select 'Yes' next to the Candidate Registration option.
How to reset Test Attempt?
Overview Resetting a test attempt allows you to give candidates another opportunity to take the test, whether they've accidentally submitted it or wish to reattempt it. Steps to Reset a Test Attempt Method 1 1. Navigate to the Test Manager and click ...
How to attempt a Proctored Test?
Overview: To successfully attempt a proctored test on Think Exam, follow these steps: Step 1: Login On the login page, enter your login credentials (ID & Password) which you should have received via email. Step 2: Start Test Click on "Start Test" to ...
Proctored Tests on Think Exam: Ensuring Integrity and Security in Assessments
Overview: A proctored test on Think Exam is an assessment conducted under strict supervision to ensure academic integrity and prevent cheating. The platform uses advanced AI technology and/or human proctors to monitor candidates in real-time. Key ...
What is a Pool Test?
Pool Test - Overview: A pool test is a type of assessment where questions are drawn from a predefined pool or bank of questions. This method allows for greater variety and randomness in the questions presented to each candidate. Key features of a ...
Do you provide Think Exam product training?
Yes, we provide detailed product training to our customers. Our onboarding sessions cover all aspects of the Think Exam platform, addressing any assessment-related queries and ensuring you are well-prepared to use the system effectively.
Can I schedule live classes through Thinkexam?
Yes, our LMS module enables admins to conduct live classes through Zoom and Google Meet. You can also share study materials and resources with your candidates, making it a comprehensive solution for both assessments and learning management.
Can I customize the candidate panel?
Yes, you can customize the candidate panel extensively. Options include uploading your brand logo, changing the favicon, and selecting different themes. This allows you to create a more personalized and engaging experience for your candidates
Is there an option for whitelisting my website?
Yes, Think Exam offers website whitelisting options. We provide domain masking and SSL services to ensure your site is secure and branded according to your preferences. This helps maintain your brand identity and provides a seamless experience for ...
Can I conduct proctored tests on Think Exam?
Yes, you can conduct proctored tests on Think Exam. We utilize advanced AI technology to monitor the exam environment, ensuring a secure and fair testing process. This includes features like facial recognition etc. Click here to create a proctored ...
Can I collect payments from candidates through Think Exam?
Yes, Think Exam is a comprehensive exam management solution that includes payment collection features. You can integrate various payment gateways into your account to collect payments from candidates for courses or test series, simplifying the ...
Can I import questions through a Word file?
Yes, we offer a tool called Word Parser that you can easily install to import your questions from a Word file. This streamlines the process of uploading large sets of questions and ensures they are formatted correctly in the system. Please refer to ...
Can I upload questions in multiple languages?
Yes, you can add questions in English and one regional language. Candidates can then select their preferred language for the test, making it more accessible and user-friendly. You can choose the most convenient method to upload questions in the ...
Can I add multiple admins?
Yes, on your Think Exam Panel, you can add up to 3 sub-admins. If you need more than 3 sub-admins, we can accommodate that as well. You can manage permissions for each sub-admin to control their access and responsibilities within the platform. Refer ...