FAQs
Does ThinkExam provide an option to conduct tests on the mobile app?
Yes, ThinkExam provides an option for candidates to attempt tests through the mobile application. Candidates can take tests using both Android and iOS devices. Some key mobile app features include: Attempting online and proctored tests Accessing ...
How to Change logo on Candidate Panel
To change the logo on candidate panel, please follow the given steps. Step 1: Log into Admin panel and go to Admin>Settings. Step 2: Under Account, click on Account Information and click the Edit button (top-right corner). Step 3: Under Candidate ...
How to enable Registration for the candidates?
Steps to Enable Candidate Registration: Step 1 : Login to the Admin Panel. Step 2 : In the Account section, under Account Information, you will find the option for Candidate Registration. To enable candidate registration, click on the Edit button and ...
How to Upload Content in Product?
To upload content in the Product module, follow the steps below: Step 1: Navigate to the Product module and click on Content. Create the desired content by clicking on Add button before linking it to any product. Once the Content has been created, ...
How to change the Admin Password?
Step 1 : To change the admin password, please navigate to the Admin Settings section. Step 2 : Select the Admin User option under the Account module. Step 3 : Click the pencil icon under the Action column for the Admin user whose password you wish to ...
What is Discussion Forum and How I as a Admin/Teacher can use this feature?
A Discussion Forum in the Think Exam platform is a feature that allows users (such as candidates or learners) to communicate with the instructors by posting questions or issues. Here's a breakdown of its purpose and functionality: Choose Subject: ...
Can admins export questions from the Admin Panel?
Yes, ThinkExam provides admins with the option to export questions from the Admin Panel. Please follow the steps below to export the questions: Step 1: Log in to the Admin Panel and navigate to the Question module. Step 2: Click on the Filter button ...
How can we get test links from the admin panel?
Steps to get Test Links form the Admin Panel : Log in to the Admin Panel and navigate to the Test Manager module. 2. Click on the three dots next to the test name under the Action button and select Copy Test Link. Admins can now share these copied ...
How can I check the test count?
If you have purchased the Test Library section: You can monitor the number of licenses by checking the test count. This section provides details on the total number of licenses available and the number of tests already used. It helps you track your ...
Will the licenses or test count be deducted if the candidate misses the test?
No, the licenses count or test count will only be reduced when a candidate actually attempts the test. If a candidate misses or does not take the test, the license count will remain unchanged.
Can we change the name of the tests purchased from the library?
Yes, it is possible to change the name of the tests purchased from the library. Below is a detailed explanation: Editable Test Name: The admin has the capability to edit the name of any test that has been purchased from the library. This helps in ...
Can we add/edit questions to the test purchased from the library?
No, it is not possible to add or edit questions in tests purchased from the library. Below is a detailed explanation: Restriction on Editing: The tests obtained from the library come with pre-set questions that cannot be modified by the admin. This ...
Can I delete the content once it has been created?
Yes, you may delete the content, but please ensure it is not associated with any product. To delete the content, go to the Content section under the Product tab, select the content you wish to delete, and then click the Delete button or the trash ...
How can I create a new link for the product?
To create a new link for the product, follow these steps: Navigate to the Product Link section in the Product Tab. Click on the Add button. Enter the required information. Click on the Save button.
What is the purpose of the Product Link tab?
Product link allows admins to add links to a single or multiple product on an external webpage.
How do I set up payment gateways for my products?
To set up a payment gateway, follow these steps: 1. Go to the Admin section located in the top right corner. 2. Click on Integration. 3. Select Payment Gateway. 4. Enter the required merchant information. 5. Click on Save.
How can we create new discounts from the panel?
To generate a new discount from the panel, follow these steps: Navigate to the Product tab and select the Discount section. Click on the Add button A page will open, asking you for details such as discount type, title, and more. Fill in the required ...
How does a product appear to a candidate after it’s created in ThinkExam?
Once a product is created and published, it becomes visible to candidates on their panel. Candidates can view details, make a purchase, and access the tests or course content included in the product.
Can we edit the product once created and assigned to the candidates?
Yes, admin can edit the product either it is assigned to the test. To edit a product, navigate to the Product tab, click on the three dots below the action button next to the product name, and select the 'Edit product' option.
Is it possible to delete the group from the panel?
Yes, you can delete a group, but please ensure there are no candidates associated with it. To delete a group: Navigate to the Candidate tab. Select Group. Click on the three dots below the Action button on the right-hand side. Choose Delete Group.
Is it possible to preview a test before assigning it to the candidates ?
Yes, you can preview the test before assigning it to candidates. To preview, navigate to the Test Manager, click on the three dots in front of the test, and select "Test Preview." Note: Your test must be published before you can preview it.
How do I search for a specific candidate?
You can search for candidates using the search bar at the top of the Candidate tab. Enter the candidate’s name, email, enrollment number or other identifiers to quickly locate them.
How can I ensure the security of the tests?
To enhance test security in Think Exam, you can enable features such as randomizing question order, setting time limits, using full-screen mode, enabling a secure browser, and monitoring test sessions with proctoring.
Can I edit an existing test?
Yes, you can edit an existing test. However, we do not recommend editing an ongoing test, as it may lead to disruptions for candidates currently taking it. Please note: once a test is submitted by a candidate, the questions cannot be deleted; they ...
Can a single candidate be added in multiple groups?
Yes, a single student can be added to multiple groups. To do this, go to Admin Settings > Account Information and select "Yes" for the "Multiple Group" option. This will allow you to add a single candidate to multiple groups.
After uploading an Excel file, if it gives an error message, how can we find those errors?
To identify the errors, navigate to the Candidate tab > Import Data. Under the Result option, you will see the status of the uploaded file, including counts for inserted, updated, and errors. By clicking on the error count, an Excel file will be ...
Is it possible to add extra fields to the details of candidates while adding them to the panel?
Yes, we have the option to include additional fields when adding a candidate.
Is it mandatory to have email IDs of the candidates?
Yes, email IDs serve as unique identifiers in our database.
Can we restore the candidates on the panel that we have archived?
Yes, archived candidates can be restored. They are moved to the Recycle Bin, so you can navigate to Admin Settings > Recycle Bin to find the list of all archived candidates. From there, you can either restore all candidates by clicking the Restore ...
What are the alternatives, if we don’t want to make the students login with their email Id?
Yes, we offer the option for candidates to log in using their enrollment number or mobile number instead of email IDs. You can navigate to Admin Settings > Login Configuration to select the preferred login method for candidates.
Can we delete the group from the panel?
Yes, we can delete the group, but please make sure all candidates have been moved to another group first. If any candidates remain, the group cannot be deleted.
Is there an option for students to self-register?
Yes, we do have this option. To enable it, go to Admin Settings > Account Information, click on the Edit button and then scroll down and select 'Yes' next to the Candidate Registration option.
Proctored Tests on Think Exam: Ensuring Integrity and Security in Assessments
Overview: A proctored test on Think Exam is an assessment conducted under strict supervision to ensure academic integrity and prevent cheating. The platform uses advanced AI technology and/or human proctors to monitor candidates in real-time. Key ...
What is a Pool Test?
Pool Test - Overview: A pool test is a type of assessment where questions are drawn from a predefined pool or bank of questions. This method allows for greater variety and randomness in the questions presented to each candidate. Key features of a ...
Do you provide Think Exam product training?
Yes, we provide detailed product training to our customers. Our onboarding sessions cover all aspects of the Think Exam platform, addressing any assessment-related queries and ensuring you are well-prepared to use the system effectively.
Can I schedule live classes through Thinkexam?
Yes, our LMS module enables admins to conduct live classes through Zoom and Google Meet. You can also share study materials and resources with your candidates, making it a comprehensive solution for both assessments and learning management.
Can I customize the candidate panel?
Yes, you can customize the candidate panel extensively. Options include uploading your brand logo, changing the favicon, and selecting different themes. This allows you to create a more personalized and engaging experience for your candidates
Is there an option for whitelisting my website?
Yes, Think Exam offers website whitelisting options. We provide domain masking and SSL services to ensure your site is secure and branded according to your preferences. This helps maintain your brand identity and provides a seamless experience for ...
Can I conduct proctored tests on Think Exam?
Yes, you can conduct proctored tests on Think Exam. We utilize advanced AI technology to monitor the exam environment, ensuring a secure and fair testing process. This includes features like facial recognition etc. Click here to create a proctored ...
Can I collect payments from candidates through Think Exam?
Yes, Think Exam is a comprehensive exam management solution that includes payment collection features. You can integrate various payment gateways into your account to collect payments from candidates for courses or test series, simplifying the ...
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