FAQs
Does ThinkExam provide an option to conduct tests on the mobile app?
Yes, ThinkExam provides an option for candidates to attempt tests through the mobile application. Candidates can take tests using both Android and iOS devices. Some key mobile app features include: Attempting online and proctored tests Accessing ...
How to create and assign groups in corporate portal
Overview For library-based panels, tests are directly added to groups. You can create either a multi-test group or a single-test group with individual or group validity: Multi-Test: This option allows you to add multiple tests to a group that ...
How to Change logo on Candidate Panel
To change the logo on candidate panel, please follow the given steps. Step 1: Log into Admin panel and go to Admin>Settings. Step 2: Under Account, click on Account Information and click the Edit button (top-right corner). Step 3: Under Candidate ...
Is there any feature in ThinkExam to show dummy candidate data to real candidates, impacting their rank and average score? If yes, name the feature and explain briefly.
Yes, ThinkExam has a feature called Virtual Data. It allows admins to add dummy candidate records, which are shown to real candidates after test submission. This affects the total participant count and ranking displayed in the report. What It ...
How can we customize the candidate registration page?
To customize the registration page, please follow the steps given below : Step 1 : Go to Admin Settings under Candidate Panel you will get Candidate Registration option. Step 2 : Click on the Edit button to make changes to the registration fields. ...
How to enable Registration for the candidates?
Steps to Enable Candidate Registration: Step 1 : Login to the Admin Panel. Step 2 : In the Account section, under Account Information, you will find the option for Candidate Registration. To enable candidate registration, click on the Edit button and ...
How to Upload Content in Product?
To upload content in the Product module, follow the steps below: Step 1: Navigate to the Product module and click on Content. Create the desired content by clicking on Add button before linking it to any product. Once the Content has been created, ...
How to change the Admin Password?
Step 1 : To change the admin password, please navigate to the Admin Settings section. Step 2 : Select the Admin User option under the Account module. Step 3 : Click the pencil icon under the Action column for the Admin user whose password you wish to ...
What is Discussion Forum and How I as a Admin/Teacher can use this feature?
A Discussion Forum in the Think Exam platform is a feature that allows users (such as candidates or learners) to communicate with the instructors by posting questions or issues. Here's a breakdown of its purpose and functionality: Choose Subject: ...
Can the access period for deleted media be extended beyond 30 days?
The deleted data cannot be retrieved. However, for tests that are scheduled for a future dates, the duration can be extended to more than 30 days. To proceed with this, the admins need to coordinate with their respective account managers.
Can admins export questions from the Admin Panel?
Yes, ThinkExam provides admins with the option to export questions from the Admin Panel. Please follow the steps below to export the questions: Step 1: Log in to the Admin Panel and navigate to the Question module. Step 2: Click on the Filter button ...
How to Upload Documents from the Admin Panel?
The steps to add Documents for the Candidates are : Step 1 : Log in to the Admin panel and navigate to the Candidate module and select Document tab. Step 2 : Click the Add button in the top right corner. Step 3 : Enter the required details. Choose ...
How can we get test links from the admin panel?
Steps to get Test Links form the Admin Panel : Log in to the Admin Panel and navigate to the Test Manager module. 2. Click on the three dots next to the test name under the Action button and select Copy Test Link. Admins can now share these copied ...
How can we upload a video to the platform so that it appears under the "Videos" section of the Candidate Panel?
Please follow the steps below to add a video to the Video section of the candidate panel: 1. Go to the Candidate Tab in the Admin Panel and select Documents. 2. Click on the Add button. 3. The Document Upload page will appear. Enter the required ...
Can we create a feedback form on ThinkExam Panel?
Yes, if you want to collect feedback for a specific test, you can create a feedback form. Steps to Create Feedback for a Test: 1. Go to Admin > Settings 2. Click on Candidate Panel 3. Select Test Feedback and click on add button to add new feedback. ...
Steps to Upload Questions Using the Originate Button
Step 1: Create a Model Navigate to the Question tab and click on Model. Click on the Add button. Write a Model Name and upload subject-related content into the model. The content can be in .docx or .pdf format and should be at least 20 MB in size. ...
How can I check the test count?
If you have purchased the Test Library section: You can monitor the number of licenses by checking the test count. This section provides details on the total number of licenses available and the number of tests already used. It helps you track your ...
Will the licenses or test count be deducted if the candidate misses the test?
No, the licenses count or test count will only be reduced when a candidate actually attempts the test. If a candidate misses or does not take the test, the license count will remain unchanged.
Can we change the name of the tests purchased from the library?
Yes, it is possible to change the name of the tests purchased from the library. Below is a detailed explanation: Editable Test Name: The admin has the capability to edit the name of any test that has been purchased from the library. This helps in ...
Can we add/edit questions to the test purchased from the library?
No, it is not possible to add or edit questions in tests purchased from the library. Below is a detailed explanation: Restriction on Editing: The tests obtained from the library come with pre-set questions that cannot be modified by the admin. This ...
Can I delete the content once it has been created?
Yes, you may delete the content, but please ensure it is not associated with any product. To delete the content, go to the Content section under the Product tab, select the content you wish to delete, and then click the Delete button or the trash ...
How can I create a new link for the product?
To create a new link for the product, follow these steps: Navigate to the Product Link section in the Product Tab. Click on the Add button. Enter the required information. Click on the Save button.
What is the purpose of the Product Link tab?
Product link allows admins to add links to a single or multiple product on an external webpage.
How do I set up payment gateways for my products?
To set up a payment gateway, follow these steps: 1. Go to the Admin section located in the top right corner. 2. Click on Integration. 3. Select Payment Gateway. 4. Enter the required merchant information. 5. Click on Save.
What payment methods are supported in the Think Exam payment tab?
Think Exam supports online payments, accepts paytm payment, netbanking, razorpay etc.
Is there a minimum or maximum limit for the usage of discounts?
Yes, you can specify the quantity and the number of users eligible for the discount. The discount will function based on the specified count.
Will the discount be system-generated, or can it also be user-defined?
Think Exam offers both options. We have two types of discounts: discount codes and promo codes. The discount code is system-generated, while the promo code is user-defined.
How can we create new discounts from the panel?
To generate a new discount from the panel, follow these steps: Navigate to the Product tab and select the Discount section. Click on the Add button A page will open, asking you for details such as discount type, title, and more. Fill in the required ...
How does the Product tab enhance revenue generation for organizations?
By allowing users to create and sell test series or courses, the Product tab offers a revenue generation stream. Organizations can monetize their tests and educational content effectively by creating engaging and accessible products.
How does a product appear to a candidate after it’s created in ThinkExam?
Once a product is created and published, it becomes visible to candidates on their panel. Candidates can view details, make a purchase, and access the tests or course content included in the product.
Can we edit the product once created and assigned to the candidates?
Yes, the admin can edit a product even if it has been assigned to candidates. To edit a product, follow these steps: Navigate to the Product tab. Click on the three dots located under the action button next to the product name. Select the 'Edit ...
How long can we provide product visibility to the candidate?
Product visibility depends on the admin's requirements; we offer options to set the product's publish date and expiry date.
What options are available to set the pricing for a product in ThinkExam?
While creating a product, users can set a price, offer discounts, or even set the product as free. The pricing flexibility allows users to market their test series or courses according to their strategy.
What types of products can be created under the Product tab?
Under the Product tab, users can create different types of products such as Test Series, Courses. Each type has distinct settings and can include specific tests or study materials based on user needs.
Can multiple tests be combined into a single product in ThinkExam?
Yes, ThinkExam’s Product tab allows users to combine multiple tests into a single product. This feature is especially useful for creating test series where candidates can purchase access to a series of tests in one package.
How can I create a new product?
To create a product, kindly navigate to the Product tab, click on add button. Enter the details in each column at every step, and then click on the 'Save' button.
What is the product in the Product tab?
In the Product tab, a product refers to a package that includes one or more tests, courses, or study materials that you can offer to candidates. The main purpose of a product is to bundle and sell these resources as a single item, often as a test ...
Is there a limit on the number of candidates I can upload at once using a sample file?
Think Exam does not impose any limits on the number of candidates you can upload at once.
Is there a limit to the number of candidates that can be added to a group?
The ThinkExam panel typically does not enforce a strict limit on the number of candidates that can be added to a group.
If we have uploaded an Excel file of candidates twice, is it possible for a candidate to be registered two times?
No, candidates will not be registered twice. If there are any changes in the details of the candidates, their information will be updated upon uploading the file a second time.
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